Services

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The Doctor and the Scrub Tech wear Smart Glasses. A collaboration Session (like a Zoom meeting), is started by turning the glasses "on" and simply "LOOKING" at a QR or Bar Code. The Remote Rep controls the Live Video session and also controls the Audio. The Remote Rep "Sees" what the Doctor sees in one window on his computer and sees what the scrub tech sees, in another Window. In fact, MERGE has included the live feed from Medical Monitors in the OR, to provide even more relevant and critical data to the remote rep, for optimal speed and accuracy of their Expert Consultation. The Remote Rep also has direct Audio connection with the Doctor and Scrub Tech and controls volume & mute.

The Remote Medical Device Rep monitors the Case, starting "Before" the surgery, "During" the Surgery and "After".

BEFORE the Surgery: Remote reps offer insight to the Circulating Nurse and other Hospital / Surgical Center personnel ensureing the appropriate Tool Trays are sanitized and ready for the OR.  

** Delayed Starts for Surgeries are often related to Equipment Not Ready.

DURING Surgery: Remote reps monitor the progress of the case and offer the Scrub Tech advice on which Tray(s) are needed in the next few moments. Reps offer insight on which hardware is needed, based on what the Doctor is asking for or comments the Doctor is voicing.

AFTER Surgery: Reps assist the Scrub Tech and Circulating Nurse to record the hardware installed in the patient, and how to organize the Trays that have been disassembled during Surgery.